[Resolved] Kent RO — No visit despite AMC, customer face harassment

Manoj_2806

from Mumbai, Maharashtra

Apr 29, 2022

Address:

Golf link residency flat no 602 ,G2B pkt-2 sector 18B Dwarka New Delhi -110078

I have complaint that my Kent RO is not working on 26th April 2022, got the date on 28th Apr 2022 at 9-11 slot, but no one visited or call to understand problem. Today got a call from executive Vijay that he tried to call me and I didn’t pick up the call. Asking for call screen shot he stop responding . After 3days of logged compliant and no water at home with old mom & dada and my neonatal is facing sever challenge for water.
case No.[protected].

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Jun 10, 2022

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2022

Kent RO Customer Care's response Dear Customer, we are sorry for the unpleasant experience you had. Please allow us to make it up to you as we believe in complete customer satisfaction. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent

Verified Support

May 03, 2022

Kent RO Customer Care's response Dear Customer, we are sorry for the unpleasant experience you had. As discussed we have shared the same with our concerned team. We will contact you soon. Regards, Team Kent