[Resolved] Kent RO — non repair of my kent ro by service engineer

sarita1965

from Patiala, Punjab

Address:

Gautam Buddh Nagar, Uttar Pradesh

My kent ro was installed on 18/06/2017 and on 17/06/2018 i noticed some problems and made a complaint no.[protected] on 17/06/2018 and immediately received message from customers care that mr rajiv-[protected] will attend the complaints and mr rajiv visited on the same day and assured that he will repair within a day but he never repaired the ro and on 19/06/2018 i received another message that case no.[protected] closed and otp given is 55721, but till date no one has attended the complaints and ro is not working properly.in view of above i request you to deput your service engineer to attend the complaint, since the matter has badly been delayed.

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Aug 3, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2018

Kent RO Customer Care's response Dear Mr.Mishra,

we deeply regret the inconvenience caused. We are looking into it with a promise to resolve this quickly.

Warm Regards,
Team Kent

Verified Support

Jun 22, 2018

Kent RO Customer Care's response Dear Mr.Mishra,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm Regards,
Team Kent