Kent RO — Not getting replaced for the ro membrane which is under warranty. | |||
Hello kent, I have bought the kent ro membrane from indore on 08/02/2016. Last week again it has become faulty. As i reside in bangalore, local kent service provider (Aqua care) has refused to replace it saying that it was not sold by us so we can not replace. I have original bill also but still not getting a replacement for faulty ro membrane. I request you to act on this promptly and provide the replacement for the same. Attaching the original bill of the product. Regards, Ronak Was this information helpful? | |||
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Kent RO customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
Hi Team Kent,
Thanks for responding. but I do not see any progress on it and the service request which I raised has been closed too. It has been more that 10 days my purifier is down. Hope you understand the condition.
Regards,
Ronak
Thanks for responding. but I do not see any progress on it and the service request which I raised has been closed too. It has been more that 10 days my purifier is down. Hope you understand the condition.
Regards,
Ronak
Hi
Kent is selling faulty RO's, My product has problem twice in 1 years. No proper feed back by them.
As per kent after 1 year I have to pay 6000 rs(2000 AMC +4000 membrane) for change to run product smootly.
They are taking feedback but not responding.
Ashok
[protected]
Kent is selling faulty RO's, My product has problem twice in 1 years. No proper feed back by them.
As per kent after 1 year I have to pay 6000 rs(2000 AMC +4000 membrane) for change to run product smootly.
They are taking feedback but not responding.
Ashok
[protected]
Dear Mr.Vaid,
we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent
we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent
we inform all the customers to get the service from the authorized service center only
If you have any problem in the purifier or any product you purchased from PURE WATER HOUSE kindly call[protected], 32712265 or [protected] customers can also email the service requests at [protected]@gmail.com or [protected]@gmail.com or they can directly request for service through our website http://www.purewaterhouse.com/online-service-request.html for escalations email at [protected]@gmail.com
If you have any problem in the purifier or any product you purchased from PURE WATER HOUSE kindly call[protected], 32712265 or [protected] customers can also email the service requests at [protected]@gmail.com or [protected]@gmail.com or they can directly request for service through our website http://www.purewaterhouse.com/online-service-request.html for escalations email at [protected]@gmail.com
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your complaint is under process. Kindly cooperate with us. We will revert shortly.
Warm Regards,
Team Kent