With very high disappointment and dissatisfaction I am writing that Kent RO I have installed at my home is the worst product and service I have experienced in my life. This company has fraud products and parts. I purchased kent RO this year in the month of JUNE (Date-9/6/2022). Within a month I have gone through multiple issues such as ( blockage of water and not filtering the water at all with this RO and irresponsible response from its service manager as well as ASM.
I have gone through services in first 3 months. Even technician told its has less pressure, then what he has checked when installed earlier. I don't have any answer about why different issues are there in this garbage product.
evan after complaning, the services center is not answering the calls and not doing the services properly. Their technicians and Service manager and ASM are contradicting on their statements regarding pump pressure totally acting like a unproffesional peoples, I have listened reasons like pressure from them as well but while selling they were saying it can even tolerate 30 storeyed building pressure as well.
Totally non sense and irresponsible staff of kent and multiple faults in their product, they closed my last complaint without closure from my side, same will happen regarding my current complaint as I know these guys
So I would advice not to buy kent product to all customers
Now I am feeling cheated as a customer and don't have any option to go for legal or social media. Was this information helpful? | 
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