[Resolved] Kent RO — old parts of kent ro given that do not last one month. | |||
I paid 5500 for amc to axis consumer, kolkata for annual maintenance of kent ro water filter. The machine was defunct for one month in march, and again for a month in october. Very recently they changed the ro, and charged me 2750 for it. I do not even know if they gave me new parts, because in less than a month the machine has stoppped working. When we call the local company here, they do not receive calls. With the amount of money i have spent on servicing this machine, i could have bought a new filter. When we call consumer no they ask us to contact local company with whom we have amc, and this is the service we get here, old parts that do not last a month. Was this information helpful? | |||
Jan 12, 2019 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Dec 07, 2018 Kent RO Customer Care's response Dear Mr.Goswami, We tried to contact you but call was not responded. Our service team will get in touch with you shortly with an update on this concern. Warm regards, Team Kent Verified Support Dec 10, 2018 Kent RO Customer Care's response Dear Mr.Goswami, We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Warm Regards, Team Kent | |||
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