[Resolved]  Kent RO — old parts of kent ro given that do not last one month.

Address:Kolkata, West Bengal, 700047

I paid 5500 for amc to axis consumer, kolkata for annual maintenance of kent ro water filter. The machine was defunct for one month in march, and again for a month in october. Very recently they changed the ro, and charged me 2750 for it. I do not even know if they gave me new parts, because in less than a month the machine has stoppped working. When we call the local company here, they do not receive calls. With the amount of money i have spent on servicing this machine, i could have bought a new filter. When we call consumer no they ask us to contact local company with whom we have amc, and this is the service we get here, old parts that do not last a month.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jan 12, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
Kent RO Customer Care's response
Dear Mr.Goswami,

We tried to contact you but call was not responded. Our service team will get in touch with you shortly with an update on this concern.

Warm regards,
Team Kent
Verified Support
Dec 10, 2018
Kent RO Customer Care's response
Dear Mr.Goswami,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm Regards,
Team Kent
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3004
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information