[Resolved] Kent RO — One year old Kent RO UV not working

SUKHWINDER SINGH Datewas

from Mohali, Punjab

Address:	Ludhiana, Punjab, 0161
Website:	Kant RO

We purchased a new peace ro uv for rs. 17500 in april 2016. Local engineer came for service of my ro and ask me to change candle set as ro is installed one year back. He installed candle set for rs. 1450 on 18.05.2017. After that ro stops working and i have lodged complaint then local engineer came to my house and installed membrane for rs. 2800/- on 10.06.2017. After working for 7 days then ro stops working. Then i again lodge the complaint theb again local engineer came and replace uv lamp for rs. 1450. Till now 3 engineers came to our house but the problem was not solved. If a consumer gets this much problem why the middle or higher management does not concentrating on this issue. We are filing a case against the company in the consumer court with 5days. Please refund all my money which is looted by your local engineer.

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Jul 31, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

Kent RO Customer Care's response Dear Sir/Madam,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in We will get in touch with you at the earliest.

Warm Regards,
Team Kent