[Resolved]  Kent RO — pathetic service by dynamic ro services bangalore

Address:

560035

I booked a regular service request with keon cc for my grand + purifier on 10th aug 2018 and the next day a technician from dynamic ro servicers visits to inspect. He asks if we have amc and i said no. He then says all filters need to be replaced, i agreed. After some fiddling with the purifier he said motor also not working and needs to be replaced and it will cost 2400. I argued that it was working till yday and he said kent products are not reliable and its better to take amc. Finally he replaced the motor and all filters and handed me a bill for 8k!!!

After he left the water started leaking and i again called kent to send technician. Next day another person from dynamic ro servicers turns up and he says pre-filter needs to be replaced. I scolded him and said i wont pay a penny more than the 8k already paid. He somehow fixed the leak and left.

After just 2 days (14th aug) the purifier has completely stopped working and only beep sound keeps coming. Again reaching kent to send someone who is capable of fixing a simple water purifier.

I am fed up with this dynamic ro servicers service center and looks like there are many complaints again this kent agency. I am going to complain against them in all the needed consumer forums so more people are aware.