[Resolved] Kent RO — poor servicing of product

Dilip Kumar Bera

from Surat, Gujarat

Address:

382721

It's hectic to call every month your service engineer... Your product is not working well. The product name is : kent mineral ro (Uf + tds control)
The problem with this product is it is going very slow in filtering process... Drop by drop water is draining out of it and also the taste of water is not good... It's like i am drinking direct tap water. No mineral water taste is there.
We are calling your service providers but they are not sending anyone... We are waiting for last 2 weeks.

Was this information helpful?

No (0)

Yes (0)

Jan 8, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

Kent RO Customer Care's response Dear Mr.Dilip,

We regret that you are facing issues. Please provide your contact details with us at [protected]@kent.co.in or via private message. We will get in touch with you at the earliest.

Warm regards,
Team Kent