| Address: | Varanasi, Uttar Pradesh, 221002 |
The unit run canteen (Urc) at no. 4 air force selection board, varanasi (Up)-221 002 had purchased ro kent elite ii (Machine no. Kr[protected], hsn code-8421) on 16 mar 2018 from m/s aqua himalaya, shivpur varanasi-221 003. Since its installation, the tds setting is not stable and always producing high tds water. Now, the water supply has also been stopped.in this respect, the urc had registered a complaint on 11 sep 18 vide request id no.[protected]. The technicians from m/s modern services & aqua himalaya, varanasi inspected the machine on 12 sep 18 and both of them went away. Modern services technician explained that it shall be serviced by the vendor who has supplied this machine and the aqua himalaya technician stated that it will be completed by tomorrow. Unfortunately, nobody has turned up till date. On 15 sep 18, the urc has again made a call to your customer care to check the status of our complaint but it was not traced out at your end. Again, your customer care representative has registered a fresh complaint for the same with new case id no. [protected]. Your great attention in this regard is requested. Was this information helpful? | 
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