[Resolved] Kent RO — product not functioning

Pritam92

Address:

Bangalore, Karnataka, 560066

I brought the product on 26th Nov 2018 and the water purification stopped functioning in just one month.I have raised multiple complaints with both kent and reliance digital.but there is no support from either side.People please stay away from such dubious products and its policies.This is how they treat their costumers.Just trying to mint money off the people.i paid 16k for the grand plus and now they expect me to pay another 5k to get kt fixed.its unfair tactics.Please resolve my issue at the earliest and replace or atleast repair the product.

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Feb 20, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. Please share your contact details at [protected]@kent.co.in. You may also call us at +91-[protected].

Verified Support

Jan 20, 2019

Kent RO Customer Care's response Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards
Team Kent