[Resolved] Kent RO — regarding bad service of my kent ro

Viigyan

from Ahmadnagar, Maharashtra

Address:

Flat No. L- 304,Sun Valley, Near New Collectorate, Gwalior, Madhya Pradesh, 474006

My ro was installed in february 2015, almost more than four years back, and mostly i got this serviced evey year regularly, but instead of all that, and also many parts have changed in due course of time, still my ro is troubling a lot, recently few parts are changed but no water get continue to restore and leaking from the pipe which actually is meant for waste water exit.

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Oct 29, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent

Verified Support

Sep 28, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent

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Comments

akku111

from Delhi, Delhi

Kent RO customer care id is very bad.Their customer agents at the time of visit will stop responding to calls.And even their customer care people will disconnect the call.
Horrible service and arrogant customer care people.

Kent RO Customer Care's response, Oct 3, 2019

Verified Support

Dear Sir/Ma'am,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at [email protected]. You may also call us at +91-9278912345.

Regards,
Team Kent

Kent RO Customer Care's response, Oct 7, 2019

Verified Support

Dear Sir/Ma'am,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent