[Resolved]  Kent RO — Regarding pre-filter Cartridge

As per our verbal telephonic discus- sion dt:14/4/22 on14:05 we hereby attach with this 4 your ready reference i.e. sediment Filter Image, Our Sediment
Box pic and and Given Receipt by technician Mr.Nishant Kumar Mob.no. [protected].
Against above, Agency M/s.U.B. technician charge Rs.500/- 4 One sediment Filter (Pre-filter) but he replace by kent Product code 20011 which Cost Rs.200/-only. So, we requested that please replace by 20011 of new one of my second sediment also and make me Refund Rs.100/- also.

Further, we requested that Look into this matter and make a decision to replace second sediment pre-filter and refund my Rs.100/- by Agency asap and make me a solution at your earliest.

Thanking you,

Your's faithfully,

Arun Kumar Singh
Mob:[protected]
+4 photos
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May 30, 2022
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2022
Kent RO Customer Care's response
Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
Verified Support
Apr 27, 2022
Kent RO Customer Care's response
Dear Customer, we've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Regards, Team Kent
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