[Resolved]  Kent RO — Regarding the service provided

Recently we did serving of our kent ro and changed its motor with new one. But the service provider took the old motor along with him. I called them up to return the old motor and they agreed to it saying that it would be returned within 2-3 days but till now there's no response regarding it and they are fooling us around. I got it changed on 14august, 2020 and now its 21aug, its been 1 week since i have reported regarded it and they have given me no response regarding it. Whenever i call they tell me that it would be delivered tomorrow but till yet it hasn't been delivered. So kindly see through the same.
Invoice receipt - water solution
Sr no.: 2665
Customer name - amar singh bisht
Address - near maikaulay tempo stand, kalyanpur, lucknow-226022
Mobile - [protected]
Payable amt - 3150

Water solution (Service provider)
Contact - [protected]/[protected]
Address - near alambagh chauraha, opp. Bus stand, alambagh, lucknow-226005
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Aug 11, 2021
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2020
Kent RO Customer Care's response
Dear customer, as we tried to call you on [protected], but didn't get any response. We are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. You can share your details via mail at [protected]@kent.co.in. Alternatively, you can contact us at +91-[protected]. Regards, Team Kent.
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