[Resolved]  Kent RO — repair of kent rop

Address:Faridkot, Punjab

I have bought kent ro on 5.11.2016 with one year warranty but motor of machine began to give loud noise and is out of order. I lodged my complaint on 4.11.2017. Kent rep visited to service on 6.11.2017 but he did not repaired the machine as warranty expires on 4.11.2017. What is policy of company. Machine no is kr [protected] bought from om enterprises kotkapura 151204
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Dec 15, 2017
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2017
Kent RO Customer Care's response
Dear Mr.Baldev,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm Regards,
Team Kent
Complaint comments 

Comments

I bought Kent RO+ in 2014.
Since 2016, the machine is failing frequently.
The situation has worsened recently and I need to change parts every month.
In last year, I have spent Rs.[protected] on parts change.
Kent RO Customer Care's response, Nov 14, 2017
Verified Support
Dear Sir,

We sincerely regret the inconvenience you have faced. Please share your contact details with us at [email protected] or via private message. We'll connect with you soon.

Warm Regards,
Team Kent

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