[Resolved] Kent RO — Replacement of Ro filter with expired warranty filter
R
Ramesh jain
from Bengaluru, Karnataka
Address:
Bangalore, Karnataka, 560068
Website:
kent water purifiers
Sir,
i had got my Ro filter changed with your service companyGood mineral Ro Bangalore ([protected]) on 2/05/2014 (bill invoice no 14999) . on calling for a regular service i was told that ro filter needs to be changed and it was dated 2011on the filter wheras it was changed in 2014 My earlier filter lasted for almost 5 years and this needs replacement in 2 years itself. I am aware that warranty period of Ro filter is 1 year, but they had put the expired warranty filter which lasted for such a short period.
kindly look into the matter and ask them to replace it as soon as possible
thank you
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Feb 27, 2017
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2017
Kent RO Customer Care's response Dear Mr.Jain,
We deeply regret the inconvenience caused. We tried to contact you but call was not responded, may you busy that time. Please provide your alternate contact number at [protected]@kent.co.in We will get in touch with you at the earliest.
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