[Resolved]  Kent RO — ro — water purifier

Address:122003

Ref request no[protected]. Mr shailendra your mechanic attended. We told him that the water from ro is dirty. The tank was opened — and to our horror, we found the tank with a lot of muck and dirty. Imagine, we were drinking this water for god knows how long. Very disappointed.
Why did this happen?
Will it happen again?

The alarming part is that your mechanic had visited us about a month back to rectify a broken link — and now this.
We are not sure if the water we have is fit? This state is frightening. Will kent ro — pl take action to assure us that we are drinking good water.
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Oct 26, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
Kent RO Customer Care's response
Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Warm Regards,
Team Kent
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