[Resolved] Kent RO — service not being provided properly
S
Shirish Chaudhary
from Bahula, West Bengal
Our machine is not working since Friday 07/06/19. Water in not filling up inside the container. we did call the service man but he is not coming. we did call in kent's helpline number but we were told that they cannot do anything. please look into the matter. Machine No: KR[protected] the local shop was also contacted but we got no response.
the service people told us that the no service man in this area is coming since one week and if you are not satisfied change the machine
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Jun 13, 2019
Complaint marked as Resolved
no steps are taken yet
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
Kent RO Customer Care's response Dear Sir,
As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.
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