[Resolved]  Kent RO — severe leakage

Address:

New Delhi, Delhi, 110012

I purchased a Kent RO of 10 L capacity and at present it is covered under annual maintenance scheme of the Company. For last few days severe leakage of some pipe joint is happening during filtration and water dripping down from the top machine area. I fear short circuit and grave damage to the components. I filed a complaint through interactive voice system and executive and have been provided with complaint no.[protected] on 9.7.18 evening. Though I waited for the engineer for the whole day nobody arrived.
Also, I do not know what components are covered under AMC for free replacement. Send someone for the rectification.