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[Resolved]  Kent RO — smps is not working

My machine (Kr[protected]) one month old one, out of one month worked only 10 days after that machine is dead called customer care almost 6 times there is no response at all after some days service engg came and change the smps with (Used smps from other house). Again i called customer care i informed this incident after that customer care people (Really they are trying catch area manager or acting behind the call i don't know) to catch the area manager and regional manager dhamodharan, but still now no one called back. Issue still persist
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Apr 18, 2018
Complaint marked as Resolved 
Mar 15, 2018

Complaint Status

Kent RO customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2018
Kent RO Customer Care's response
Dear Mr.Mohan,

we deeply regret the inconvenience caused. We're forwarding your concern for further processing & will respond with an update soon.

Warm regards,
Team Kent
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    Kent RO
    Customer Care Service
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