[Resolved] Kent RO — water purifier problem till installation

vinaykanttyagi

from dhamtari, Chhattisgarh

Address:

HN 40 JODHAPUR PARSHAD NEAR AMBEDKAR CHAUK DHAMTARI, Dhamtari, Chhattisgarh, 493773

Dear sir,
I have purchaged Kent ro superstar ON DATE 27/01/2019 and Installed by engineer on dt.31/01/2019 but after installtion my water purifier highly vibrate and noice.i have complained many time. but complain allcoted to illiterate engineers. my water purifier losed his water taste after visit of engineer.
this time my water purifier have no water tase and giving high sound.
So i have request to change my water purifier immediatly or resolve my problem only in a single attempt.

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Apr 20, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced.Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Mar 11, 2019

Updated by vinaykanttyagi I have no any support from Kent .
Very cheap quality product sell by kent.
Kent doing very big scam with hi costomers.

Verified Support

Mar 14, 2019

Kent RO Customer Care's response Dear Customer,

Your complaint is under process. Kindly cooperate with us. We will revert shortly.

Regards,
Team Kent

Verified Support

Mar 19, 2019

Kent RO Customer Care's response Dear Sir,

As discussed that your concerns have been addressed & the issue is resolved now. Thank you for your support. Please feel free to contact us in case you need any further assistance.

Warm Regards,
Team Kent

Mar 19, 2019

Updated by vinaykanttyagi yes,
my problem has been solved