[Resolved] Kent RO — water purifier ro

Urvashi Aggarwal

from Amloh, Punjab

Address:

135 veer colony, Bathinda, Punjab, 151001

I am using a kent ro. This time i had a problem in the ro. Water was leaking. I called the company person. He replaced i part. To my surprise after a few hours i noticed that the ro is nt working. I again called the company centre. Now he said there is another part damaged. This is for the second or third time. Everytime they come for service some other part is damaged after they leave. It is just because of their carelessness ir cleverness. This is rubbish as i always cl company person.

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Jun 20, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

May 18, 2019

Kent RO Customer Care's response Dear Ma'am,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

May 20, 2019

Kent RO Customer Care's response Dear Ma'am,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent