[Resolved]  Kent RO — water supply pipe damage

Address:NAYAPARA, 494331

Sir
1. I put complaint regarding damage of water supply pipe on 13 jan 2020 and my complain number was cmpl808088. The complain didn't solve after lots of efforts taken by me. One near service provider number given to me on the same date. When i try to approch her she never gave satisfy response to me. Everyday she told me that engineer has moved for your place and when i asked her to provide contract number she denied. (Contract number of service provider is [protected]).

2. Again i submitted my complain regarding this to your customer care but didn't gave any response and forwarded call to ravi mehra and but he didn't gave any response.

3. When i requested to talk with supervisor but that person transfer my call to another number and call got drop.

3. I purchased this ro system from 188 bn crpf kondagaon, chhattisgarh. So i haven't any bill and card.

4. Now you are requested to send engineer at my place so that the problem can be resolve forthwith.

5. If you can't send any engineer to village then please stop to sell ro system at village.
6. My home address are as under:-

Vill + po - singanpur
Teh - keshkal
Dist - kondagaon (Bastar)
State - chhattisgarh
Pin-494331
Mob - [protected], [protected]
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Mar 1, 2020
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2020
Kent RO Customer Care's response
Dear Sir,

As discussed, please share your product model name so that our experts will assist you soon.

Regards,
Team Kent
Verified Support
Jan 28, 2020
Kent RO Customer Care's response
Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent
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