[Resolved] Kent RO — Worst service by kent purifier | |||
Bought the kent ro water purifier. Received a number of a guy for the installation. The guy named "putta" kept me waiting. He said would come by evening. Then did not come neither picked up the call. Next day he called up saying would come by 10am... Came by 12pm after calling him a number of times. Then he mounted the purifier on wall. That's it. Did not even connect the water inlet tap. Said that this would be done by plumber. He left saying that he would return once the plumber fixes the tap. I had to call a plumber to fix the tap. But he never came. Whenever i call he would either not pick the call or say will come after a couple of hours. When he did not pick my call till late eve.. I called from another number. He picked up and said that he does not care if i complain. He will not come, after wasting my entire day behind a kent water purifier. Called the customer care guys, they said your installation status shows completed. After explaining the issue they said will take another 24hrs for them to resolve. Means i should waste one more day, without any clue if they would be able to do it. I had heard that the kent service is not good. But its worse.. Was this information helpful? | |||
May 31, 2017 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Apr 29, 2017 Kent RO Customer Care's response Dear Sir/Madam, we deeply regret the inconvenience caused. Please provide your contact details to [protected]@kent.co.in We will get in touch with you at the earliest. Warm Regards, Team Kent | |||
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