[Resolved] Kent RO — worst service engineer services

kalyanns

from Nalgonda, Telangana

Address:

Hyderabad, Andhra Pradesh, 500079

Hi kent,

Being a reputed company, hiring a such stupid service engineer is it worth..??

This is the 3rd time i raised complaint against my device. Kent ro superb. Every time coming doing some temporary fix and charging 300 per visit..

Only for money is he creating such kind of prbm. Changed. Today again i raised a service request on my device it says high impurities in water.

Please contact me if you need in detail abt the prbm.

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Apr 28, 2018

Complaint marked as Resolved

After all complaint got resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. Please call our helpline number +91-[protected]. Alternatively, you may also provide your contact details at [protected]@kent.co.in or via private message. We'll connect with you soon.

Warm Regards,
Team Kent

Verified Support

Apr 27, 2018

Kent RO Customer Care's response Dear Sir,

Please ignore our previous reply.
We are sorry for the unpleasant experience you had. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent

Apr 27, 2018

Updated by kalyanns Thanks for calling and getting the issue I faced..can I get any ticket number for the issue you raised.

Verified Support

Apr 28, 2018

Kent RO Customer Care's response Dear Sir,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm Regards,
Team Kent

May 11, 2018

Updated by kalyanns Guys...still the issue exists.. again i complained..How foolish is to keep repeatedly complains about same issue.

Team @ can you pls re-Open the thread.. Issue not resolved.