[Resolved] Kent — Vet bad quality of product

punm.gupta

from Delhi, Delhi

Address:

Ludhiana, Punjab, 141001

I have bought Kent RO last year in Sep'15 & & found that with in a year its seal broke. Thogh the same was in warranty agency removed the same free of cost in Aug-16. Now the chok of the filter has damaged. Only a year & 1month has passed after i purchased the product & i have to spend again some Rs.1300/- to got the same repaired. This kindly of product is totall not accepatble & very bad on the part of Kent that they are providing such low quality porduct to the consumer.

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Dec 13, 2016

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Kent RO Customer Care's response Dear Mr.Gupta,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm regards,
team Kent

Verified Support

Nov 12, 2016

Kent RO Customer Care's response Dear Mr.Atul,

As per your telephonic confirmation, your problem is now resolved. We have forwarded your valuable feedback to our concerned department. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent