Kerala Private Bus — Mistreatment from the conductor and refusing to take ST unless the it's the amount he demanded

Address:

Bus No. KL 58. G 9168

Bus No. KL 58. G 9168
The conductor when offered ST refused to take it unless it was what he demanded, which is I admit a reasonable demand to make as some people take one rupee and some demand two rupees. I was willing to give him two rupees but before I could he lost his temper and started shouting and verbally harrassing me and even threw the one rupee I had given him down to my lap saying, and I qoute "nna edutho ennik vendadi ninta paisa"
A kind man who sat next to me, who said that he was also the conductor of another bus, spoke on my behalf to this conductor and told him he was being unreasonable and that the standard fare for the distance of my journey was one rupee only.
The man continued to shout and harass me further to which of course I retorted in kind, which may have been rude from my part and I willingly admit to the mistake.
The actual problem here is not the money he demanded but the way and demeanor in which he talked to me which was highly demeaning and disrespectful. He shouted at me, threw the money I gave him and then I had to give him what he initially asked of me to pay him to get a ticket, which was only done because of the kind man who sat next to me. He ad said some choice and harsh words and even mildly threatened me, which while not severe should be absolutely unacceptable to do to a person.
The conductor produced a kind of sheet on which apparently actual fare was written and showed it to the man next to me but when I demanded it be shown to me I was refused, which implies that the list may have been fabricated.
I'd like the authorities to take action against the said conductor to ensure that he only take proper fare and treat people respectfully regardless of their age or position. I must emphasis that everyone else in the bus including the driver and the 'kili' treated me with utmost respect and that I do not have any misgivings or complaints against them.
I only have issues with the conductor of the bus who has shown such blatant disregard for both the law and my person. If he has treated me like this, surely he has treated other students with such contempt too. I'd like the authorities to send him off with a mere warning to treat everyone respectfully as I understand that he's human too and does not deserve any harsher action against him..yet. But at the same time please ensure that no one in that bus would have a similar experience ever again.

Looking forward to updates on this complaint. Yours sincerely.