[Resolved] Kerala State Electricity Board [KSEB]

[Resolved] Kerala State Electricity Board [KSEB] — billing failure

E Elbin

I have made online payment for bill on 23/10/2017 through south indian bank, internet banking the money got deducted from bank, but the bill payment was not successful. My account at https://wss.kseb.in. is not showing as bill is paid. Please credit that amount back to my bank account or make the bill paid Bill details: C#[protected] Bill#[protected] Bill amt: 1, 623 Section: kuravilangad Consumer: thomas t j ADVERTISEMENT
Complaint marked as Resolved Oct 24, 2017 Complaint Status [Oct 25, 2017] Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
1 Comment Updated: May 18, 2018	ShareTweet
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Comments

ssudhi May 18, 2018

My consumer no is[protected]. I have made online payment of bill no '[protected] on 18 05 2018 through Debit card of federal bank. an amount of Rs 1502.00 including the additional amount of Rs 9.00 as demanded is deducted from my bank account. I have received a receipt no[protected] through mobile. later I have received another message stating that the online payment is failed. Please examine and either adjust the payment towards the bill or make refund of the amount.
consumer- Sudheendranath G
Section -Kalady