Kerala State Electricity Board [KSEB] — non reversal of e payment amount

Address:

Kerala state electricity board

I paid electricity bill of kseb rs.3460 through my pre paid sbi rupay card ×××× ×××× ×××× 7716 on 10 December 2020. The payment failed. But the amount not reversed date. Please take necessary action to reverse the amount at the earliest. My name is Krishnan nadar. My consumer number is[protected]. I complained many times to kseb customer care. They told me the amount will be reversed within 14 days. But that did not happen. Now they are telling me to contact you. Please do the needful to reverse the amount at the earliest. My address is Krishnan nadar. Manu bihar. Venganoor po. Trivandrum-695523. Mob.[protected]. [protected]