Kerala State Road Transport Corporation — refund for trip cancelled by ksrtc not yet received

Address:Ernakulam, Kerala, 682024

The trip for 17 april 2019 from mysore to ernakulam was cancelled by ksrtc on 8 april 2019. The trip amount of rs. 3364 was not yet refunded till 2 may 2019. When i contacted, the sir told the amount was initiated from their portal the issue is regarding with the bill desk gateway. I tried to contact them but not able to connect to them. Kindly help with this issue to get resolved. I was running behind this almost one month.
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    Ernakulam
    Kerala
    India
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