Kerala Water Authority — bimonthly water bill

Address:Devi Vilas, CMC-12, Moonamkara-Mulleppilly Road,P O Cherthala, Alappuzha, Kerala, 688524

Following is the copy online bill.
The house is vacant since March and there is no consumption. Hence there can be only minimum charges. However the bill shows high consumption of 16 units and a charge of 130 is applied with no reason and no previous and current reading recorded in the bill. The same was informed to the meter reader by my mother who lives nearby and offered door key for verification. During normal reading dates the door was open but she visited towards month end.
It is requested that the bill to be corrected with minimum charges applied till it is occupied as even now also the house is vacant.
Sincerely,
Latha R
Kerala Water Authority

Demand & Disconnection Notice
(Vide Water Supply Regulation 13(d)) Cherthala Section
Bill Number: 48907032
Name: LATHA
Address: XII/248
MURIVELIYIL DEVI VILASAM
CHERTHALA

BILL FOR APRIL-JUNE2019

Consumer ID: [protected]
Date Reading Consumption
Current 20-Jun-2019
Previous 10-Apr[protected]
Additional Amount Details
Previous Adjustment 0
Fine 0
Surcharge 0
Dues -110
Meter Rent 0
Inspection Charge 4
Total Additional Amount -106
Route: 2021/1482 Date: 14-Jun-2019
Consumer Number: CT3/5048/D, Domestic
Meter No.: y10609 Owner: Consumer
Status: Same Reading
Bimonthly Water Charge: 64/-
Additional Amount: -106/-
Total Amount: -42/-
Rupees (Excess) Four Two only
Due date without fine: 15-Jul-2019
Due date for disconnection: 29-Jul-2019
Remarks -
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Comments

More than 2 wk ago we are facing a water leakage from the public water connection...till now no one is look into it... when ever the water supply is coming to the tap that time there is a over leaking from in front of my house..Kindly look into it as soon as possible.
Bintu Babunesh's reply, Jul 23, 2019
This water authority is located in Kidangara...

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