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Kerala Water Authority — transaction failed but amount deducted from the bank account

Hi team,

I have paid 52.26 rupees for the water bill on 06 may 2019. During the bill payment transaction seems to be failed, but amount deducted from my bank account. Payment was done through sbi netbanking. Could you please credit back the amount as soon as possible.

Consumer id : [protected]
Cons no : kma/15693/d
Bill no : 0812-259

Thanks,
Muhammed ramzeen
transaction failed but amount deducted from the bank account
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Complaint comments  1 Comment     Updated: ShareTweet

Comments

Unable to Pay my Water bills online for last 15 dayas due to site your maintenance. When I have contacted our water authority office I received an irresponsible reply that they are helpless and it is server problem and server is located at Thiruvananthapuram. Please do necessary so that we can pay water bill bill online at the earliest.

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    Kerala Water Authority
    Customer Care Service
    Customer satisfaction rating
    7%
    Complaints
    531
    Pending
    0
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    38
    Kerala Water Authority Phone
    +91 47 1233 3205
    +91 47 1232 8658
    +91 47 1232 8654
    Kerala Water Authority Address
    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033
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