Kerala Water Authority — mi not coming for site verification for ownership change

Address:682021

Hello sir,
I have applied for ownership change for the consumer number : kly/14573/d to kalamassery sub division office on may 10th 2018. Till now mi has not visited my house for verification and he says that i need to go and pick him for site verification when called. Also the ae too says this when i contacted him via phone. Please take further actions on this so that mi comes for site verification and my ownership change can be done.
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