Kerala Water Authority — water supply stopped for the last one week

We reside in malaparambu, millenium road, calicut. Consumer no is k/33/2561/d.
For the past one and a half months water supply is very limited. For the past 3-4days supply is completely stopped. We have repeatedly lodged complaints to the authorities. But no action was undertaken. Please do the needful urgently as we dont have other sources of water. This has been effecting surrounding 15 other connections
Thanking you

Prakasan m c