KFC India — all the service staff men and women of forum mall bangalore

Address:

Bangalore, Karnataka, 560066

I ordered a popcorn rice bowl in forum neighbourhood mall in bangalore.
I ordered for my kid so before billing i asked if they would give without gravy.
They all went inside and discussed and came back and told me they will give.
So they billed me rs. 120. I paid and was waiting. After 15 mins they are coming and telling me they can't give me the rice without the gravy. My 4yr old kid was hungry and was crying. They were very cool and the manager wearing pink color is telling me in a rude way "you shud tell before billing about no gravy". I got very angry took back my money and came back.

No courtesy nothing. I haven't seen such rude staff and inefficient staff in kfc. Your brand name has worth so don't spoil it by such idiotic staff.

Hope you will take action.