KFC India — bill exaggeration and mis-selling

Address:Khordha, Odisha

Pfa the invoice of kfc - pal heights mall, bhubaneswar, odisha.

I was falsely charged for 1000 island dip for both the burger in my order. When i received my order no dips were provided and when i approached the staff they said the dip is already provided inside burger. I demanded an explanation as to why did they charge without asking for dip and nothing extra was provided with or within burger. The staff said it was provided in burger. Please take appropriate action against this and refund the falsely collected money to customers.
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The swipe machine at kfc, connaught place wasn't working well. So the amount of 530 was deducted twice on 4th october. Have not got refund yet. I have contacted the same branch. But I'm not satisfied witu the response .

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