KFC India — canceled my order twice and denying for delivery

Address:New Delhi, Delhi, 110001

Dear,

I am writing to you to raise an issue about: Takeaway

The issue that I have experienced was: i ordered many times before and they derliverd it as well now, my location is 3.5 km away from kfc cp outer circle delhi store.
i work in rashtrapati bhawan, from last two times they cancelled my order which made me feel so embarrass in front of collegues. every single time they took more than 2 hours to cancel my order and the central customer care number does not help me to resolve my problem they transfer to store and even the manager never knows what is happening in their store when i asked them they say we does not know that our delievery boy is denying for delivery .

It occurred on: 18/07/2018 and on 11/07/2018

an appology and strict them to serve better facility to the costumer and make changes to the central customer care if they dont know that the store does not take order to this address why they take order and if this cp outer circle store never takes the order from this address please force them to take order on this address and do something to compensate my problem. i hope you can check my data on your system and can hear the recordings if you do so.

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Ammar Farooqi

Order Number: 8281 and 4757
Delivery location:

gate no 30 president's estate opposite talkatora stadium mother teressa crescent road
New Delhi Delhi
110001
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