[Resolved]  KFC India — Didn't received refund

I have made a order through kfc app on (15th Aug) and waited for it at store(chosen for dine-in). So at store they said due to some technical issue in there system orders paid through app are not updating, so I have contacted customer care and confirmed that my order was confirmed need to wait for couple of minutes. I have waited n again after some time I have contacted customer service because at store they said it's not updated still, again he said to wait for some more time and also his behaviour was not good. And I too already waited for almost 1hr at store, so I requested him to cancel it. He said it will be credited within 3days but till now I didn't got any refund.
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Oct 1, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2021
KFC India Customer Care's response
Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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Comments

I didn't got any refund till now for the order which placed and got cancelled on Aug 15th.

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