KFC India — food not delivered and their amount is not refunded

Address:560100

Food was not delivered within the promise time and called the customer care to complain they kept promising 10 min call after the calls for almost 45 min finally food comes 11:05 pm for delivery when requested to cancel the order. Amount is still not refunded.
Order no 4529
Worst response and service which i have not faced with any other food service or restaurant.
Customer care doesn't own up or register any complaints not the store takes care of the customers.
They made me increase my blood pressure and i have to sleep with out food
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