[Resolved]  KFC India — Food not delivered even after order confirmation and payment

Hi,
I ordered from kfc web with order details below. Payment successful done through paytm and order confirmation also received over mail. But even after 1.5 hrs and 3 times following up, i never recieved my order. Finally i had to cancel that order and now i am just wondering if refund will be provided on time or not.

Order no[protected]-0234
Nearby outlet : kfc indirapuram (Ghaziabad)
+2 photos
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Aug 11, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2020
KFC India Customer Care's response
We would like to review this, Vikash. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com so that our team can connect with you at the earliest.
Complaint comments 

Comments

@KFC...First of all, there is no email id to share the details with. Its showing up as [protected].

Secondly, if you check the attached images, you will have all the required details already present.

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