KFC India — KFC India amount debited using PAYTM but order not placed using kfc app

KFC India — KFC India amount debited using PAYTM but order not placed using kfc app

R Rohit Choudhary 17 from Mumbai, Maharashtra Jun 30, 2021 This thread was updated on Jun 30, 2021

I tried to place order using kfc app for Classic Chicken Zinger Combo and 2 Pc Hot & Crispy Chicken on 25 may 2020 @ 03:44 pm for rs. 423.25/- (With Free Delivery Option) and proceed with online payment option using PAYTM, I paid amount using PAYTM, following which the amount was debited from my account but i never reflected in my kfc app account neither i received any order or message or email for order placement. Payment Made to KFC India Order ID[protected] Paytm Wallet Txn ID : [protected] Amount Debited: Rs. 423.25 /- Personal Details Name - Rohit Choudhary Ph - [protected] Email - [protected]@yahoo.com +2 photos Was this information helpful? No (0) Yes (1)
KFC India customer support has been notified about the posted complaint. May 25, 2020 Updated by Rohit Choudhary 17 I tried calling everywhere to know the status of my order but all their customer no. has been disconnected. What kind of service are they giving where we cannot contact anyone when needed. I wasted my 1 hr trying to find out what happened to my order but cannot contact anyone. Verified Support May 28, 2020 KFC India Customer Care's response Hi Rohit, please share your concern on [protected]@yum.com and we will look into it. Verified Support May 30, 2020 KFC India Customer Care's response Hi Rohit, Your feedback is truly important for us as it will help us grow and provide a better experience. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com. Regards, KFC India Jun 09, 2020 Updated by Rohit Choudhary 17 HI Your email i.d is showing like this "[protected]@yum.com". How am i suppose to share concern/feedback with you if i can't mail you.
2 Comments	Share
Submit Close

Related KFC India reviews

View all 2686 KFC India Reviews

Comments

Rahul Ga

Today march 28 2020 at 2:38pm myself go to the kfc hub trivandrum pattom (kerala), while using the application kfc india but the cash payment was done through paytm portal. As usual my bank balance had deducted with 599 and i got a message from paytm.unless there is no other confirmation mail or messages aren't arrived from kfc.several times I were asked about my order but the reply was same there is no other confirmation arrived. Unfortunately i nearly wait around 1hr for picking my order but they never get the confirmation. I dont know what the hell was going on. Then i left the store without having my lunch. Im attaching the amount has deducted from my account below. I need the refund of 599 immediately or else i have to go for the consumerport for these kind of cheating. Feeling highly irritated. tried to call your few fake toll free numbers all are does not exist.here I'm attaching my reference number that produced from paytm also attaching an image for a cross verification.
reference number :[protected]
mobile number :[protected]

Fatma Asad

Jun 30, 2021

Today 30 June 2021 I ordered a Kfc dilivery at 9:15 pm and I have done my payment through paytm wallet . My amount of Rs 1313. is deducted from paytm wallet to “Sapphire food India private ltd. but order is not placed