[Resolved]  KFC India — money not returned

Address:HS ROAD, DIBRUGARH,786001, Dibrugarh, Assam

On november 2nd 2019 i placed an order of rupees 549 via google pay. The money was deducted but no order was placed on the homescreen of kfc. I contacted the store manager and he said that it might have been due to bad network and said the money would be transferred to my account but i did not receive my money till now. It's been 5 november already. I want my money back
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Dec 8, 2019
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2019
KFC India Customer Care's response
Hi Supriya, this does not seem right. Please share your contact number, transaction ID and restaurant details. Your details will help us in raising your concern to our team and providing a suitable solution to your concern.
Complaint comments 

Comments

I dint take away the kfc which I have ordered through kfc app on[protected]. I dint get the refund. Please refund the amount.
Order number: 15090928

KFC India Customer Care's response, Nov 12, 2019
Verified Support
Hi Sonia, it would be great if you could share your contact number, order ID, transaction amount, transaction ID, transaction date, email address and restaurant details.These details will help us to raise your concern and provide a suitable solution.
We ordered BIG 8 for Rs.475 and I should say it's not worth money. I got half cooked chicken and it was not fresh . We trust the brand name and that is the reason why we go there and this is what we receive. Really disappointed with this experience.

KFC India Customer Care's response, Nov 12, 2019
Verified Support
Hi, this does not seem right. Please share your concern on http://feedback.kfc.co.in/ and we will look into it.

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