KFC India — money paid for order but order was not given.

Address:

Chandigarh, Punjab

I am manoj from chandigarh ([protected]) on 12/04/18 i ordered one super six bucket and alphanso burst for takeaway from sector 34 chandigarh outlet amounting ₹618.37 by tez upi app (Screenshots attached) which was due to some internet problem doesn't seem to be paid at that time. Third time it was shown that payment is received but to my surprise when i reached sector 34 outlet they said that they haven't received any such order and i was harassed for 2 hours. I contacted customer support which doesn't connect i emailed customer support which also didn't got a reply. Now i want my 1855 ₹ back and action upon the persons who are responsible for this. Please resolve this as soon as possible otherwise i have to go to police and give complaint against kfc sector 34.