KFC India — online order

My name is yeteendra dinesh. I have placed an order of 1274.89 on 7th june but the transaction is failed due to technical issue after deducting the amount from my account. That amount has not been refunded till date. I am prioviding you the details of the transaction as per my banker.

Name: yeteendra dinesh
Mobile no. : [protected]
Email id: [protected]@gmail.com
Transaction number: jsbi[protected]igabkzult6
Transaction date: 07/06/2017
Settlement date: 08/06/2017

So far i am getting negative responses from your company representative side