KFC India — Online payment made for order not placed

Address:	Chennai, Tamil Nadu, 600017
Website:	www.online.kfc.co.in

I ordered for 6+3 fiery grilled chicken and the final cart amt was paid
through Citi credit card of Rs. 542.25 @ 8.42pm on 6th Jan 2017

But the order, was not placed and the amount got debited. I spoke to Mr.
Praveen / Mr. Stephen who confirmed with T.Nagar KFC store that that
particular order was not placed at all and we will get the amount refunded
in some days.

So I had to order again for the same thing again by paying thru CC machine
brought to my home

Mobile No.: [protected]

Request to kindly refund the amount debited of Rs. 542.25 back to the
original payment mode at the earliest.

As per advice provided thru KFC helpline @ +[protected], I have emailed this to hcc.[protected]@sapphirefoods.in

Even after several contact I am yet to receive the refund. Now I am completely not able to reach anyone or getting response