[Resolved] KFC India — ordered have not been placed but money got deducted

Alice eli

from Mumbai, Maharashtra

Address:

Satyanagar, Khordha, Odisha, 751007

Tried ordering providing all the details from kfc in kfc app without signing in.. When tried placing order it didn't get placed.. Shown error transaction still the money got deducted.. And when cross checked it showed no order has been placed infact blank.. When contacted kfc authority they said no such order has been placed by the said name or place.. Now tell me whom to contact to get reversal? Kindly make an app more reliable to public. So irritating using the app.. Disgusting!

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Jan 2, 2020

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

KFC India Customer Care's response Hi Alice, this should not have happened. Please share your contact number, email ID, restaurant details, transaction date, amount and ID. It will help us to raise your concern and provide a suitable solution.