[Resolved] KFC India — Payment done, order not placed

Abantika Sasmal

from Kolkata, West Bengal

Aug 29, 2021

Address:

Anand, Gujarat

I have ordered food on 29th August from the KFC app. I used the UPI mode of payment. My money got deducted (Rs 572) from the account but KFC app page has shown order cannot be placed. Please help! I need the refund

Name- Abantika Sasmal
Ordered at- KFC, Anand Maruti Solaris
Ground Floor, Shop No. 1, Maruti Solaris, Near Madhuban Resort, Anand Sojitra Road, Anand, Gujarat - 388001
Order mode- Online through KFC App
Contact- [protected]

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Sep 30, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2021

KFC India Customer Care's response Hi Abantika, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.