KFC India — phonepe transaction at kfc issue. | |||||
Hi, I just made a transaction at kfc outlet, hsr layout, banglore, karnataka, 560102. I had a wallet balance of around 100rs in phonepe app (I don't remember correctly). The bill amount was 264 rs. The phonepe app asked me to pay 153rs through upi. I paid using my sbi bank account through phonepe and the transaction was successful and the money was deducted (153rs from bank and remaining from wallet) from the bank and from my phonepe wallet. But the kfc guys are saying that the transaction failed and i have to pay again. They initiated a payment again and when i said that i have already made the transaction, they declined the second transaction. They said that the first transaction got failed in their system and they dont have access to check the bank account to see it they got the money or not. They said that the money will be refunded bak. So i made another payment using the same banks debit card. I paid total 528 rs for a 264 rs order. Kfc guys told me that it will get refunded and took my mobile number and phonepe transaction number. The phonepe transaction id is: c1709291314091891056848 Date: 29/9/2017 Place: kfc restaurant, hsr layout, banglore. Was this information helpful? | |||||
KFC India customer support has been notified about the posted complaint. | |||||
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