[Resolved] KFC India — Prepaid online Order not received

Toby Gamer

Address:

KFC, Pacific Mall, Rajpur Road, Dehradun

I placed an order online(order number: 7088) on 16th October, 2020 at 9:52pm through the KFC app and it was supposed to reach me by 10:37pm. But it’s 11:36pm now and it still hasn’t reached me and there’s been no calls or any information being provided to me from their end about the order. The call isn’t connecting to them and it was a prepaid order through Paytm so I urge a reimbursement. This behaviour at the company’s part is extremely infuriating.

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Aug 8, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Oct 17, 2020

Updated by Toby Gamer The “My Orders” tab in the app shows that my has been delivered but it hasn’t reached me yet even though the address and contact information were very clearly specified.

Verified Support

Oct 20, 2020

KFC India Customer Care's response Hey Toby, we would like to review this. Please share your contact number, order ID and restaurant details on [protected]@yum.com, so that our team can connect with you at the earliest.