KFC India — refund has not been processed

Address:600023
Website:Kfc

Hello,
On 31st october i ordered online in kfc chennai and the order has been not confirmed but the money got deducted because i paid via online through google pay to yum restaurant india pvt ltd of rs. 971.98
Upi transaction is[protected]

I contacted to kfc customer care and they provided me a mail id for refund process.

Even i sent the mail to sapphire foods too but did not even get a reply mail from them. Really worst service from kfc & it's already been more than 15days.
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