[Resolved]  KFC India — refund request : paid through google pay order not confirmed

Hi,

I had made an online order on kfc app and paid via google pay. Money got debited from my bank account but order did not get confirmed. Then i had to pay cash for the order. Order no. 3585, amount : 231.50. Google pay upi transaction id :[protected]. Date : 06.012.2019. Request to please refund the amount asap.

.

Rgds

Sekhar venugopal   replace all
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Jan 12, 2020
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
KFC India Customer Care's response
Hi Shekhar, this should not have happened. Please share your concern on http://feedback.kfc.co.in/ and we will look into it.
Complaint comments 

Comments

Calangute kfc goa very very bad worst very salted could have died i throw all kfc chicken into dustbin will never go back i will tell people plz dont go to kfc calangute worst kfc calangute worst neverever

plz you can do little better change your staff

my order no 15594260
KFC India Customer Care's response, Dec 13, 2019
Verified Support
Hi Shewaram, please share your concern on feedback.kfc.co.in and we will look into it.
Chicken is not fresh ... Some place full of black colour ... I'm not satisfied ...
We ordered from kfc serampore West Bengal. The order was 4 crispy fry 4 smoky and 4 chicken wraps. When we came home we found they have given only two wraps. Moreover it took 45 minutes to deliver our food.
Sumantrini Chowdhury's reply, Dec 25, 2019
We ordered from kfc serampore West Bengal. The order was 4 crispy fry 4 smoky and 4 chicken wraps. When we came home we found they have given only two wraps. Moreover it took 45 minutes to deliver our food.
KFC India Customer Care's response, Jan 14, 2020
Verified Support
Hi, this should not have happened. Please share your concern on http://feedback.kfc.co.in/ and we will look into it.
I had made an online order on the KFC app and paid via google pay. Money got debited from my bank account but the order did not get confirmed. Then I had to pay cash for the order. Order no. 17449435, amount: 844.00. Google pay UPI transaction id :[[protected]]. Date: 29 Feb 2020. Request to please refund the amount asap.
if you guys cant able to refund me back atlest let me know so that I forgot and think i donate that amount to a fraud company. coz every time I call their consumer helpline no one able talk just playing passing to a ball game. my number is [protected] and my mail id is raman.[protected]@gmail.com.

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